Privacy Policy for Assets Gadgets for Jira Dashboards & Reporting
Introduction
Assets Gadgets for Jira Dashboards & Reporting respects your privacy and is committed to protecting personal data. This policy describes how we handle data when you use our Forge application.
Data Collection — application functionality
The app reads and displays data from Jira and Jira Service Management Assets according to your configuration (AQL queries, gadget settings, portal settings). That customer content is processed within the Atlassian Forge environment and Atlassian APIs. We do not copy customer content to Moy Apps-owned application servers for storage.
Configuration data (gadget settings, global settings, My Assets portal settings) is persisted in Forge app storage so the app can function.
Data Collection — product analytics
We collect product usage analytics through journy.io to understand feature adoption and improve the product.
Collected in analytics | Not collected in analytics |
|---|---|
Atlassian | User name and email |
Account/site identifier (your Jira cloud site) | Customer AQL queries or results |
Gadget type, feature flags, counts, enums | Asset names, attribute values, schema names |
Size buckets (e.g. result count ranges) | URLs, group names, table titles |
Portal/admin usage outcomes (success, error, table counts) | Exportable or identifiable customer content |
The acting user is identified by their Atlassian accountId. We do not collect the user’s name or email; the accountId may be used to look up publicly available Atlassian profile information via Atlassian APIs for support and customer-success purposes.
Analytics is sent server-side from Forge backend functions only. Events are deduplicated where appropriate (e.g. at most one “gadget viewed” event per gadget instance per user per 24 hours).
The app manifest declares egress to analyze.journy.io with analytics category and no in-scope end-user data (EUD).
Legal basis (GDPR)
Where the EU General Data Protection Regulation (GDPR) applies, we process the limited analytics data described above on the basis of our legitimate interests (Art. 6(1)(f) GDPR) in understanding feature adoption, ensuring reliability, and supporting customers. We act as a data controller for this product analytics, and journy.io acts as our processor under a data processing agreement.
Data Use
We use product analytics to measure adoption, reliability, and feature usage, and to support and assist customers. We do not sell personal data or customer content to third parties.
Data Sharing
Product analytics is processed by journy.io as our analytics provider. They process the event data on our behalf for product improvement purposes.
Operational app data remains within Atlassian’s platform except for the limited analytics described above.
Data Security
We implement appropriate technical and organizational measures, including property allowlists/denylists, so analytics payloads do not contain customer content.
Data Retention
Forge app configuration retention follows Atlassian Forge storage policies. Analytics retention is governed by journy.io and our internal analytics retention settings.
Your Rights
Under the EU General Data Protection Regulation (GDPR) and similar laws, you may have rights to access, correct, delete, restrict, or object to processing of personal data, as well as the right to lodge a complaint with a supervisory authority. Analytics events are keyed to your Atlassian accountId; contact us and we will assist with requests relating to your data.
Changes to This Policy
We may update this policy from time to time. Material changes will be posted on this page.
Related documentation
Contact Us
Questions about this policy: https://moy-apps.atlassian.net/servicedesk/customer/portal/2
Governing Law
This policy is governed by the laws of the Federal Republic of Germany and applicable European Union law, including the EU General Data Protection Regulation (GDPR).